3399 AEDGaming isn't just about winning — it's entertainment. We believe the real joy of playing comes when you stay in control. Your well-being and peace of mind are our highest priority.
3399 AEDResponsible Gaming means enjoying gaming mindfully — for fun, without financial harm or emotional stress. Many people in Bangladesh enjoy online gaming, but it's not always easy to tell when the fun starts becoming a problem.
Gaming becomes a problem when someone keeps playing to chase lost money, spends more time on gaming than with family or work, or bets beyond their budget. 3399 AED We want you to always play for fun — not out of frustration.
On this page you'll find ways to set limits, how to use self-exclusion, signs to recognize risk, and where to get help. 3399 AEDEvery tool is fully available in Bengali and completely free to use.
Our Commitment: Responsible gaming at 3399 AED isn't an added feature — it's a core principle. Ensuring every member's safety is our responsibility.
Many people don't realize when normal entertainment starts turning into a problem. 3399 AEDPlease read through the warning signs below carefully:
If two or more of the warning signs above apply to you, don't hesitate to reach out to our support team. Asking for help isn't a sign of weakness — it takes courage.
3399 AED We encourage you to review your gaming habits. Understand the three levels below:
You're within normal, recreational play. Just keep the guidelines in mind.
Set limits and keep a gaming log. Take a break whenever you need one.
Activate self-exclusion immediately and seek professional help.
3399 AEDOnce logged in, you can set the following limits yourself at any time from your account settings:
| Limit Types | Time Limit | Takes Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate |
| Bet Limits | Per Session | Immediate |
| Loss Limit | Daily / Weekly / Monthly | Immediate |
| Session Time Limit | Per Login Session | Immediate |
| Reality Check | Every 30/60/90 minutes | Immediate |
| Cooling-Off Period | 24 hours to 6 weeks | Within 24 hours |
Important: Requests to increase a limit take 24–72 hours to take effect. Reducing a limit, however, is immediate. This is in place for your protection.
If you feel you need to step away from gaming completely for a while, 3399 AEDUse the self-exclusion feature. Once activated, no deposits or bets can be placed on your account for the chosen period.
After logging in, click your profile icon in the top-right corner and find the "Responsible Gaming" section.
Click on the "Self-Exclusion" option. Choose from 6 months, 1 year, 2 years, or permanent exclusion.
For your security, an OTP will be sent to your registered mobile number. Please use it to verify.
Your account will be suspended for the chosen period as soon as you confirm.
Please Note: Any attempt to create a new account while self-exclusion is active will be blocked. The system will automatically verify your identity.
3399 AED For players aged 18 and above only. We follow strict age verification processes to keep minors away from online gaming.
Advice for Parents: Use parental control software on your child's device. If you believe a minor is using our platform, notify our support team immediately.
Use our dedicated features to keep your gaming experience safe and enjoyable
An automatic timer runs during every gaming session. Once your set time is up, you'll be alerted and advised to take a break.
Set daily, weekly, and monthly deposit limits. Once a limit is in place, it cannot be exceeded — your budget stays protected at all times.
Pop-up notifications are sent at set intervals to remind you how long you've been playing and how much BDT you've spent.
Suspend your account for any period from 6 months to permanently. During this time, you will not receive any marketing messages either.
View your complete gaming history at any time — when you played, how long you spent, and full details of deposits and withdrawals.
Our Bengali-speaking support team is available around the clock for any questions or assistance related to responsible gaming.
Don't treat gaming as a way to make money. Only play with what you can afford to lose.
Decide in advance how long you'll play each day. Watch the clock and stop when your time is up — whether you're winning or losing.
Avoid gaming when you're angry, frustrated, or have been drinking. Your judgment is impaired in these states and the risk of harm increases.
Never gamble using borrowed money, loans, or emergency funds. This is the leading cause of financial hardship.
Take at least a 10-minute break every hour. Get up, drink some water, take a short walk — then decide whether you want to keep playing.